| PRD98 a întrebat:

Deci, am pus o intrebare acu` doua zile referitoare la o chestia de licenta la Avast. Am dat acolo o solutie de "cancel order" si "refund". Ma trezesc ieri cu un email cu urmatorul text:

Thank you for contacting the online store.

We apologize for any confusion.

We show your order was refunded on 4/23/18. Please allow 5 - 7 business
days from this date for the credit to be applied to your account. Due to
billing cycles, the refund may not appear on the same statement as the
original charge. If you are unable to locate the credit, please contact
the issuing bank for further information regarding when it will be
applied.
Dupa care observ ca, mi-au fost luati azi dimineata 227 de lei de pe card (doar o notificare, banii mi-au fost luati de mai mult de 3 zile). Primesc si urmatorul mail:
We would like to inform you that a refund has been processed for the following order: etc.

Dupa cum v-am explicat si in prima intrebare, era o licenta gratuita premium pe 60 de zile pentru Avast, dupa care nu era normal sa ma informeze ca licenta respectiva se actualizeaza prin 59$ si ca sa confirm plata, ei mi-au cumparat automat licenta, eu am dat o cerere de refund si cancel order. Pot sa stau linistit? Imi primesc banii inapoi?

Răspuns Câştigător
| Krax256 a răspuns:

O sa-i primesti pana la sfarsitul saptamanii viitoare.

3 răspunsuri:
| PRD98 explică (pentru Krax256):

Imi mai zice urmatoarea chestie: Return Request
Returns have been successfully initiated for the products listed below. Please follow all instructions to ensure a prompt refund.

Return reference # 6209889501, $59.49

No further action is required.

Deci pot sta linistit? big grin

| Krax256 a răspuns (pentru PRD98):

Absolut

| PRD98 explică (pentru Krax256):

Multumesc frumos! Am trimis un mail la cei de la avast cu id-ul comenzii si: "Thank you for contacting AVAST Software.

We confirm that your recent order has been refunded by our distributor.

You should now have your money back within 7 business days in the account you used for the initial purchase."

Va acord fundita big grin